Here are some masterly statements about the current state of the game in a very well-versed form.
And remember, folks, while our gameplay is severely limited to non-existence, US servers are doing fine.
A confirmation of whether Blizzard cares about European players (if you want to know their attitude watch the documentary Looking For Group)
A blue post
Our top priority continues to be service issues impacting performance and long wait times on North American realms. We recently pushed a server change that caused disconnects, and as a result login services are heavily impacted as players attempt to (re)log in to the game.
Garrisons Part 4 – Take Your Place on the Front Lines
They released articles like these when we were deep in shit. A good comment I quote (go ahead and upvote it if you care about the game):
Posting this right now is a slap in the face to all of us who cant use our Garrisons, seriously what a joke.
A great post in the thread Connection & Stability Issues - 13/11. I am sure guildies from UK, who like good English, will appreciate.
I really promised myself not to rage about this, and I'll try not to, because I did expect there to be some problems (and I don't want to be one of *those* people).
Thing is, I've endured every expansion they've ever put out, and I must say this one is worse than all the others put together. Or, you know, pretty bad :P
Now, although I find it somewhat... shady that Blizzard keeps insisting on using inferior servers that really belong in a museum, I suppose I'm kind of okay with things being a mess for the first one or two days.
Even though this is looking to remain a catastrophic mess for quite a while longer, with things only deteriorating further so far.
What really set me off was when I found out the US servers are working fine, just like all the other times when the EU side exploded in unplayability. Then I found out that even now blues are posting more on the US forums than here.
And then I saw their LFG documentary.
So, since Blizzard Entertainment nearly literally stated that their EU playerbase are a bunch of worthless morons (regardless of their rectifying statements later on, in which they just twisted their own words and left a bunch of them out to create false context), in kind of fits, doesn't it? One blue only recently started to post some vague updates every few days, and only when things where getting to a boiling point. But really, we have been practically ignored for so long that it just boggles my mind when I truly think about it.
A billion billion dollar company letting a whole continent's worth of players muddle through the dregs of their cheap discarded servers, wheezing away in a rusty shack somewhere in some French backwater pasture; ignoring their whole playerbase on this side of the world and letting the community rot under the tyranny of some corrupt megalomaniac (yes, that one); frequently not receiving updates at all; restraining our ability to provide beta feedback; charging us more but communicating less, and now this - and "this" has been going on longer that just since release.
I'm not prone to excessive use of hyperboles (what? No, really!) but each day now I find it easier to imagine what some people are saying; that Blizzard is actually doing nothing about this for us, employing shady tactics like throwing a bunch of random people off so others can play for a few hours, and just guessing it might resolve itself in a few weeks time, maybe.
Speaking of *those* people: I've always found it kind of silly when someone publicly ragequits, demands compensation or states that they are "disappointed" with Blizzard.
But... I've been playing this game since before day one, and having this septic tank that is Blizzard's utter contempt for their EU playerbase opened, well... It kinda hurts, actually.
So I'm not ragequitting, but if this madness continues any longer without any substantial updates, I think I might just unsub and wait for Dragon Age. Maybe see where all this craziness is at in a moth or two; which is a shame, because I payed for the expansion and was really looking forward to it.
Another post from the same guy. I am a fan now :)
I'm sure I was, and still am, pretty calm ;)
But thanks for not blindly flinging misspelled feces in the general direction of my face :P
I know what the situation is, and I know I cannot expect Blizzard to be omni-whatever. I really do. Even though it's a very large, very rich company (and some bureaucratic sluggishness is to be expected), with mean that obviously reach far beyond the current state of their EU (and maybe other international) services.
So if it's not a problem of resources, time or tech issues, what remains? And does their headquarters being in the US cause them to practically call their EU playerbase incompetent louts whose feeble input isn't even worth reading? I'm not convinced.
When a certain gamestudio in Norway, not very big and hanging on the threads of a decades old success, released two high-profile MMORPG's in a row and came crashing down under the immense pressure, I could understand. When they released a certain barbarian MMO and immediately after release went drinking themselves silly on a company vacation, while the game they just released was already burning, I only chuckled a bit.
But this is Blizzard/Activision we're discussing. They maintain multiple multi-language holdings all over the world. They're making a movie. They're occupying Times Square. Their disclaimer is so tight (like a tiger) that not even God can sue them for being stuck above His garrison on an overgrown dove, wishing He was indeed dead so He could get on with the bloody thing.
It's one thing to lay the blame at time zones and the naturally imperfect march of global domination, but it's another to let things repeatedly explode in the faces of paying customers, shutting all communication down, while scratching their heads and guessing things might figure themselves out because they can't be arsed.